How to Hire a VP of Customer Service Who Will Delight Your Customers
Your vice president (VP) of customer service leads your whole team. Here’s how to choose a leader who will guide your brand to customer success.
Tag: Leadership Qualities
5 Ways to Identify Future Leaders in Entry-Level Candidates
People know a great leader when they see one. Yet, if you ask 10 people to describe the characteristics of a strong leader, you’ll probably get 10 different answers. True leadership is an evolutionary process in which successes and occasional failures have helped develop leadership abilities in equal measure. No two leaders have the exact […]
5 Leadership Lessons from Olympic Athletes
The Olympics kick off August 5! Aside from entertainment, it’s an opportunity for you to learn from the athletes.