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In yesterday’s Advisor, recruiting expert Jeremy Eskenazi, SPHR, SHRM-SCP, CMC, offered his “Recruiting Rocks” tips. Today we’ll discuss why he thinks recruiting should not be a customer service function. Some think HR should think of itself as a customer service organization, but Eskenazi says this is not the case. Recruiting professionals should not consider themselves […]
In yesterday’s Advisor, recruiting expert Jeremy Eskenazi, SPHR, SHRM-SCP, CMC, offered his “Recruiting Rocks” tips. Today we’ll discuss why he thinks recruiting should not be a customer service function. Some think HR should think of itself as a customer service organization, but Eskenazi says this is not the case. Recruiting professionals should not consider themselves […]
Since HR typically does not have control over all the aspects of recruiting, we’re really facilitators more than [we’re] managers, says expert Jeremy Eskenazi, SPHR, SHRM-SCP, CMC. Since “Time to Fill” is a metric determined by how much time hiring managers (HMs) take to fill a position, it’s a terrible measure of recruiter productivity. Here’s […]
Expert Jeremy Eskenazi, SPHR, SHRM-SCP, CMC, says that because HR doesn’t usually control every aspect of recruiting, HR professionals should be considered facilitators rather than managers. Since “Time to Fill” is a metric determined by how much time hiring managers (HMs) take to fill a position, it’s a terrible measure of recruiter productivity. Here’s a […]