Most of us spend 40 or more hours each week at work. In the Knowledge Economy, with its digital nature, our work and daily lives tend to converge. It’s a yin and yang scenario, one most employees appreciate in order to make work/life balance manifest.
Tag: Employee Experience
Consumers today are hot on conversational artificial intelligence (AI), whether they’re shopping online via mobile-based digital assistants (e.g., Siri or The Google Assistant) or tapping their smart speaker (e.g., the Amazon Echo or Google Home) for flight updates, travel tips, and local weather information for their travel destinations.
When I talk to HR leaders, they often mention how frustrated their employees are by how difficult it is to get timely answers to simple questions about corporate policies, benefits, workplace amenities, and other everyday issues.
With unemployment low and turnover high, employers are looking for ways to improve employee retention. One thing employers can do is to focus on the employee experience.
A significant number of job postings include years of experience as a hiring criterion. Is this a best practice?