Category: Performance Management


Scholarship Programs Help Develop Workers’ Skills

The Washington Hospitality Association, a membership organization serving the hospitality industry in Washington State, has announced that it is offering scholarships aimed at connecting workers with skills improvement classes designed especially for hospitality employees.

The Latest Business Practice: Relaxing Standards

Maybe you’ve started to notice it at local businesses you frequent. The cashier at the supermarket looks unkempt. The new receptionist at the salon has no customer service skills. You thank the waiter for bringing the check, but he doesn’t thank you.

Why Organizational Structure Matters

In recent years, there has been a movement toward flatter organizations. The shift, aimed at greater equality, is based on the idea that each person understands his or her responsibilities and will act accordingly.