Your vice president (VP) of customer service leads your whole team. Here’s how to choose a leader who will guide your brand to customer success.
Category: Hiring & Recruiting
In part one of this article, we uncovered four “deadly sins” of recruiting and offered ways to fix these bad habits. Today, we’ll look at three more sins and how you can stop your recruiters from “committing” them.
While the world is growing more digital by the day, companies are struggling to keep up, citing a lack of digitally-savvy workers. And according to a new study, 38% of respondents also blame the lack of skilled talent for their digital transformation failures.
Jobs are changing, and so are the ways recruiters are finding candidates to fill vacant positions. Job ads in your local newspaper are out, and LinkedIn job postings are in. The same can be said with the application process; by using mobile technology, candidates can complete an online application in minutes while they’re on the […]
Lack of communication? Inaccurate job descriptions? Long response times? These topics are always frequently named when talking about improving the candidate experience, but what, exactly, is the most frustrating thing jobseekers cite about the recruiting process? The answer may or may not surprise you.
When I talk to HR leaders, they often mention how frustrated their employees are by how difficult it is to get timely answers to simple questions about corporate policies, benefits, workplace amenities, and other everyday issues.
In part one, we looked at what continuous candidate engagement (CCE) is and why it’s so important to focus on in the recruiting process. Here, we’ll look at how to use artificial intelligence (AI) and other technological tools to help recruiters provide CCE in your company.
The employment landscape has changed drastically over the years, and with new and improved technologies coming into the market, hiring and recruiting will continue to change. What better time to start rethinking your talent acquisition strategies than the present!
A new study finds that keeping skilled sales talent is a struggle for many employers, and when a skilled sales rep leaves the company, it’s even more expensive to replace him or her.
With unemployment low and turnover high, employers are looking for ways to improve employee retention. One thing employers can do is to focus on the employee experience.