Tag: HR

Why Sales and Customer Service Are Part of Everyone’s Job

Corporate functions often have a distinct if largely unspoken split between customer-facing and back-end roles. While salespeople, marketing teams, and customer service reps interact with groups of or specific customers on a regular basis, those with more behind-the-scenes roles may rarely interact with customers or potential customers in their day-to-day activities. But in today’s competitive […]

Women’s Outsized “Emotional Work” Burden

While there is still plenty of work to be done, gender equality has made tremendous strides in the workplace in recent decades. Gone are the days when women were confined to clerical and administrative roles while completely absent from the C-suite and board of directors. Still, it has been difficult to stamp out every vestige […]

Faces of HR: Katherine Loranger on Leading with Integrity and HR as a Service Function

Meet Katherine Loranger, Chief People Officer at Safeguard Global, a global workforce management company. She brings more than two decades of experience to her role, where she provides strategic HR planning to not only tap the best talent available but also position Safeguard Global as an employer of choice within the industry.  As a people leader, […]

Four Years of Workplace Evolution Four Years on from COVID-19

Four years ago, the world of work underwent a tectonic transformation with the onset of the COVID-19 pandemic. The conventional norms of work, entrenched in commutes and linear office hours, were suddenly upended as the virus rendered the physical aspect of work impossible, for a limited time at least.  Then came the call for everyone […]

5 Workforce and Career Trends for 2024

As technology, demographics and cultural movements evolve, so do careers and workplaces. Today, the United States is undergoing a significant transformation in both the nature of work and how people engage in it, largely propelled by remote work and the rapid advancements in AI and digitalization following the pandemic. While the full extent of these […]

leader

3 Ways to Create a Place Where People Want to Work

My definition of leader is broad. A leader is any person in the position to influence others—bosses, teachers, coaches, parents, pastors, and more. In my book Breadcrumb Legacy: How Great Leaders Live a Life Worth Remembering, I concluded that leadership is not a title—not a position—but a relationship. I also concluded that leadership development is […]

Bespoke Job Roles: Tailoring Positions to Attract Exceptional Talent

Most readers are, of course, familiar with the typical cadence of employee recruitment: a company has an existing job position they need to fill due to departure of the previous job holder, and they solicit applications from a pool of potential applicants. Or the company may have created a new position for an emergent need, […]

Why Workplace Well-Being Is Critical Now More Than Ever

A recent Gallup Survey of workers around the globe uncovered wide-spread low employee satisfaction and highlighted the need for a focused and intentional effort to support overall employee well-being. The survey showed 33% of workers across multiple fields considered themselves to be “thriving” in their workplace, with 19% reporting that they are “miserable.” Additionally, a […]

How HR Teams Can Revamp PTO Policies to Meet Employees’ Financial Needs

Although several positive economic developments have occurred recently, from job growth to falling inflation, employees still face various financial challenges, such as wage stagnation, reduced savings, and high debt levels. There has also been a shift in expectations around these challenges; employees increasingly want companies to help them manage and improve their finances. There have […]