The Washington Hospitality Association, a membership organization serving the hospitality industry in Washington State, has announced that it is offering scholarships aimed at connecting workers with skills improvement classes designed especially for hospitality employees.
Category: Performance Management
Conventional wisdom says, when you realize you’ve made a mistake, cut your losses and move on.
There’s good news and bad news … which do you want first?
Maybe you’ve started to notice it at local businesses you frequent. The cashier at the supermarket looks unkempt. The new receptionist at the salon has no customer service skills. You thank the waiter for bringing the check, but he doesn’t thank you.
A new survey conducted by Willis Towers Watson, a leading global advisory, broking, and solutions company, finds salary increases are expected to remain basically flat next year, at 3 percent.
In recent years, there has been a movement toward flatter organizations. The shift, aimed at greater equality, is based on the idea that each person understands his or her responsibilities and will act accordingly.
There has been a great deal of debate in recent years about eliminating the performance appraisal, as well as confusion about what steps various companies have already taken.
With college intern hiring on the increase, it’s a good time to review internship best practices.
Employees’ perception of their company’s senior leadership is far from favorable, according to research from Willis Towers Watson, a leading global advisory, broking, and solutions company.